I enter my Registration name and
Serial number and they don't work. What do I do wrong?
It is important to enter your name (Registration Name) exactly as you did it at
purchase, because "John Doe" and "John A. Doe" or "JOHN DOE" are not the same
thing.
The simplest way is to copy the Registration name and the Serial number from
your registration letter and to paste them to the appropriate boxes of the
registration window. This is ESPECIALLY important if you have Unicode
characters in your name.
To do this:
1. high-light your registration name in your registration letter,
received from us and right-click on it;
2. select "Copy" in the right-click menu;
3. move the cursor to the appropriate box in the registration window of the AVS
AudioTools;
4. right-click on the box and select "Paste" from the menu. Do the same with
the serial number.
Some tips to remember:
1. Make sure that there is no space before and after the
registration name and serial number.
2. Make sure that you are not mistaking the letter "O" for the figure "0"
(zero).
See the animated tutorial on how to register your program easily -
AVS Audio Tools Registration Tutorial.
Internet connection is necessary to complete the registration. Make sure your
computer has access to Internet, otherwise you won't be able to register the
software!
If you are sure that you are entering a correct login-serial
number combination, please visit our
Registration Help Page to receive immediate help.
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